Legal
Privacy Policy
Effective October 2, 2026
This policy explains how First Class Parking Management, operating parking enforcement for the Burlingame Retail Center, collects and uses personal information through this website, consistent with the California Consumer Privacy Act (CCPA/CPRA) and the California Online Privacy Protection Act (CalOPPA).
Information we collect
- Your first name and phone number (we do not ask for your last name or email address)
- Violation number, violation date, and license plate
- Any written explanation you include with a dispute
- Enforcement records associated with your violation (such as zone, violation type, and plate scans) maintained to administer the parking policy
How we use it
Solely to look up your violation, convert it to a warning, review disputes, contact you about your request, and enforce the property's parking policy. We do not use your information for marketing.
Sharing
We do not sell or share your personal information for advertising. Information is shared only with our enforcement record system and service providers that help us operate this site and send notifications, or when required by law.
Retention
Submission records are kept only as long as needed to resolve the violation and enforce the parking policy, generally no longer than two years, and then deleted.
Security
We use reasonable safeguards, including encrypted connections and restricted staff-only access, to protect your information.
Your California privacy rights
You may request to know what personal information we hold about you, request correction, or request deletion (subject to legal and enforcement record exceptions). We will not discriminate against you for exercising these rights.
To make a request, email info@firstclassparkingmanagement.com with the subject “Privacy Request.” We will respond within 45 days.
Changes
We may update this policy; the effective date above will reflect the latest version.